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FAQ
m88 casino anyone order from the B2B site?
Anyone m88 casino view, however, only existing and new Delaney customers who have set up their accounts and payments with our accounting department will be assigned account user names and passwords.
How do I find my login credentials?
Login credentials will be listed in the email m88 casino receive including your email address for user name and m88 casino will need to click on the “Forgot Your Password” link and set a new password on your first visit.
What if I forgot password?
Click “Forgot Your Password” on the Sign In page, enter m88 casino, and follow the instructions.
How many people m88 casino order from my account?
m88 casino can allow others to order on your account, but m88 casino can also have additional users set up under your main account if m88 casino have more than one buyer at your location.
How do I get access for additional people (in my company) to m88 casino product?
m88 casino are able to send in a request to orders@delaneyhardware.com with their name and email address to have a sub-account set up for them.
How do I track my current orders placed online?
When m88 casino log in to your account m88 casino can click the link at the top right of the page “Account” and this will take m88 casino to your orders list. From there m88 casino can see their updates on each individual order.
How do I track the orders I placed?
Tracking will be available for any m88 casino that shows the “Shipped” status.
How do I make changes to an m88 casino I placed previously?
m88 casino need to call or send an email to orders@delaneyhardware.com so that we are able to modify your order. This modification will be reflected in your confirmation once the update is complete. This can be done prior to the “Shipped” status.
How do I work with quotes if I have changes?
If m88 casino need a change to a quote it is possible to add a new item. We do ask that m88 casino contact customer service so that we can update this and any special pricing for the quote in a timely manner.
How do I find my company’s specific multiplier?
Your multiplier is set up on your account and m88 casino are unable to view it. All prices m88 casino see once m88 casino have logged in will reflect this multiplier.
How accurate is the inventory information?
Inventory feeds are updated daily and reflect any order that has been placed during that day. m88 casino can have confidence that the posted inventory is accurate.
m88 casino I order product not currently in stock?
It is possible to purchase out-of-stock items as a prepurchase by contacting customer service by phone or by email.
m88 casino I track my returns (RGAs) online?
RGAs will be visible in m88 casino login and will show just like an order.
Who do I contact if I need help navigating or utilizing the B2B site?
Please contact our customer service team if m88 casino need assistance in navigating the site. (800) 952-4430
m88 casino I leave a product review?
It is possible to place a review on products.
What if I m88 casino’t locate what I’m looking for? How do I find out when that item will be back in stock?
If m88 casino cannot locate an item m88 casino are looking for, please contact customer service for assistance. If a product is out of stock, or there is not enough stock for your order, please contact customer service for additional information.
How long do I have to return an item?
The return time is 45 days from the date of shipment.
The item I received was defective. How do I get a refund?
If m88 casino have a defective product, it is possible to get a refund through our RGA process. We ask that m88 casino contact customer service and we can begin your RGA/return and update your account with the status of the RGA.
I received the wrong item (or missing an item). What do I do?
Please contact customer service so that we m88 casino assist. (800) 952-4430
How do I cancel an m88 casino?
Please contact customer service to initiate the cancellation. (800) 952-4430
My purchase was lost in transit, what should I do?
Please contact customer service so that we m88 casino assist in replacing the purchase. (800) 952-4430
What is a living finish?
A living finish is a natural patina on a metal or other material. Examples include unsealed copper, nickel, bronze, teak, and bamboo. These items are subject to the effects of weather, water, and air, and their appearance m88 casino be expected to change over time. Our living finishes include US10BE (Oil Rubbed Bronze Edged), US12P (Tuscany Bronze), US10B (Oil rubbed Bronze), ABR (Aged Bronze), ABK (Aged Black), and Duro Bronze.
How do I care for Hardware with a living finish?
For living finish care: clean gently with mildly soapy water and soft cloth at least twice a year. Rinse all soap from the surface with water and gently dry. Then apply a light coat of oil, olive oil, or boiled linseed oil.
Contact Us
800-952-4430
655 Peachtree Industrial Blvd,Bldg. 100, Sugar Hill, GA 30518
Hours
7 am - 5 pm
Monday - Friday